About Our Privacy Policy
Hello! Welcome to the Melt-Box Privacy Policy.
Melt-Box is committed to protecting your privacy. The websites we own www.melt-box.com, www.melt-box.co.uk, are intended for adult [18+] use only. We take privacy seriously at Melt-Box and this policy is designed to share the information we collect and how we use it.
This Privacy Policy is also part of the Terms of Use that explain your rights and responsibilities, as well as Melt-Box’s, when using our services and sites.
If you don’t agree with this Privacy Policy or the Terms of Use, you should not use these sites and services.
If you have questions or concerns about our privacy practices, please contact us at info@melt-box.co.uk.
We collect the following non-personal information when you install and/or use one of our apps:
Additionally, we may use cookies and web beacons to help deliver and analyse our services (e.g., counting the number of times a page or advert has been viewed). We also use cookies to personalise content and ads.
We collect and process personal data from customers using the following third-party services for functions such as technical support, transactional (i.e., shipping notices) or marketing emails, order management, and payment processing:
We collect and process non-personal data when you:
We may receive your non-personal data indirectly from the following third-party analytics providers. These third parties do not share your user data; they are used to support the operation of our apps (respective privacy policies are noted below).
We use the following third-party analytics providers in relation to parents only:
For more information on the use of third parties please email us at info@melt-box.co.uk.
We collect non-personal data indirectly from the following third-party analytics providers. These third parties do not share your user data; they are used to support the operation of our apps (respective privacy policies are noted below):
We work with companies that follow this privacy policy and agree not to use your information for any other purposes.
We use the information we collect to:
Melt-Box uses generally accepted security measures and safeguards to keep the data it collects secure. We require that the third parties we work with do the same.
These measures and safeguards include:
Your information is retained as long as necessary or relevant for the practices described in this Privacy Policy. We also keep information as otherwise required by law.
Melt-Box cannot and does not guarantee and does not accept liability for unintentional disclosure.
The information we maintain may be stored both within and outside of the United Kingdom. As part of the services and products we offer and the third-party services we use (e.g., payment processors), the information you provide to us may be transferred to countries outside these areas.
If we transfer your information outside of these areas, we will take appropriate steps to ensure that any personal data relating to you will continue to be adequately protected. By using our sites and services, you consent to such transfer(s) as necessary.
We may include links to third parties from our website or services. Melt-Box isn’t responsible for these companies and including a link to them doesn’t mean that Melt-Box endorses them. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Your use of Melt-Box’s sites and services may also be subject to the terms and conditions and privacy policies of other services that Melt-Box doesn’t control. This includes mobile application stores, mobile software platforms, online social media sites, and payment processors.
Melt-Box keeps your content for as long as necessary to provide its services. If you want to opt out of services, or review or delete you or your child’s information, please contact us at info@melt-box.co.uk.
As you can see, we collect minimal personal data from parents and grownups who wish to provide it, and some non-personal data for internal use only or in conjunction with third parties to help us operate, analyse, and improve our sites and services. In addition, we may disclose your personal or non-personal information to additional parties if we believe we are required to by law, by a judicial proceeding, to protect Melt-Box’s rights and properties, or to investigate fraud, intellectual property infringement, and any other conduct that might be illegal or expose Melt-Box or a user of its services to legal liability.
In addition, Melt-Box may disclose your information in the event of a change or proposed change in the ownership of the company, for example, a sale, a merger, or a bankruptcy.
We don’t use cookies on visitors. We use Plausible to carry out our website measurement completely anonymously.
When you interact with Melt-Box as a user, we (and these third parties) will issue cookies unless you adjust your browser settings to refuse them. These may be ‘session’ cookies, meaning they delete themselves when you leave Melt-Box, or ‘persistent’ cookies which do not delete themselves and help us recognise you when you return so we can provide a tailored service.
You can block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. You can also delete cookies through your browser settings. If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our website will not function fully. In some cases, our website may not be accessible at all. Please note that where third parties use cookies we have no control over how those third parties use those cookies
This policy was last updated 21st May, 2022.
Melt-Box may change or update the Privacy Policy at any time as we add new or different features, or as the law changes. Unless another date is given, the changes are effective upon posting. If we make a material change to this policy and we have your email address, we may contact you to notify you before making the changes. You should review the Privacy Policy frequently.
How to Contact Us
If you have questions, please contact us at info@melt-box.co.uk.